No distribution business avoids returns and expired stock completely. The goal is to keep them as low as possible through good habits, not luck.
This one simple habit prevents most expiry problems before they even start.
Bigger orders might feel like a win today, but unsold stock often comes back as a loss later.
Deciding in advance who covers the cost of damaged or expired stock avoids arguments later.
Sales staff can spot slow-moving stock early and adjust future orders before it becomes a bigger problem.
Telling them the real picture, not just the good news, leads to better planning together going forward.
Handling returns and expiry well is mostly about planning ahead. The distributors who manage it best catch problems early — they don't just deal with them after they happen.
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